We are ALPHA. You do business with us, and we utilize other services to conduct business on your behalf.See All Documents
Date Last Revised: January 1st, 2019
At ALPHA, our most important asset is your trust.
"Personal information" for purposes of this Policy means information that identifies you, such as your name, address, phone number, fax number or email address.
ALPHA stresses its privacy and security standards to guard against identity theft and provide security for your personal information. We regularly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges.
We update this Privacy & Security Policy periodically. The date last revised appears at the top of the Policy. Changes take effect immediately upon posting.
If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to firstname.lastname@example.org.
Your Privacy is Not for Sale
We take your privacy seriously. We do not sell or rent your personal information to anyone, for any reason.
You Can Delete Your Data Anytime by Discontinuing Use of Our Service
When you request us to delete your account for the Service, your Personal Information will be permanently expunged from our primary production servers and further access to your account will not be possible. We will also promptly disconnect any connection we had established to your Account Information (see below) and delete all account credentials.
However, portions of your Personal Information, in anonymous and aggregate forms, may remain on our production servers indefinitely. We reserve the right to use this aggregate data to improve our service and for other lawful purposes. Your data may also remain on a backup server or media but will be removed within a commercially reasonable period of time. ALPHA keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers.
Also, please note that we also may need to store your data as required by federal, state or local law.
Email Communications From Us
We provide our registered customers with periodic summaries of their account information and email alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting ALPHA or third-party goods or services.
ALPHA subscribers have the ability to opt-out of receiving our promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.
We Are Committed To Keeping Your Personal Information Secure
The security of your personal information is important to us. As discussed below, we utilize physical, electronic and procedural security measures to protect against loss, misuse, and alteration of information under our control. We offer industry–standard practices and security measures to safeguard and secure the personal information we collect. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect ALPHA accounts and systems from unauthorized access.
When you register for the Service, ALPHA requires a password and Account PIN from you for your privacy and security. ALPHA transmits information such as your Registration Information or Account Credentials securely.
Our servers are in a secure facility. Access requires multiple levels of authentication. Security personnel monitor the system 7 days a week, 24 hours a day.
We employ controls to limit access to our databases to those employees or service providers with a business need to access them. We encrypt your account password and PIN so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.
We Enforce Physical Access Controls to Our Facilities
No employee may put any personal information or account information on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop). In addition, ALPHA frequently tests the Service for any failure points that would allow hacking.
However, it is important to understand that these precautions apply only to our Service and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites.
Our Service Ensures Secure Communications with Encryption
From the time you submit your Login ID, Password and PIN so that communications between your device and ALPHA are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
You are responsible for Keeping your Login ID, Password, Mobile Device, and Email Account Confidential
We maintain strict rules to help prevent others from guessing your password. We also recommend that you change your password periodically. Your password must be 8-16 characters in length. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at email@example.com, but in any event you should change your password immediately via the Service.
You also agree that you control and limit access to the email account and mobile device. If your email address or your mobile device changes, you are responsible for informing us of that change.
Always Keep Your Personal Information Up to Date to Gain Full Access
It is your responsibility to keep your personal information up to date by updating your profile at www.alpha.money. We are not responsible for costs or other issues arising from you not keeping your personal information up to date.
Certain areas and features of our Website or Service are available to you without registration or the need to provide to us any information. However, other features of the Website or the Service may require registration, which involves provision of an email address, a password and a PIN (collectively the “Registration Information”).
In order to benefit from the full functionality of the Service, you also must provide your third-party account credentials (“Account Credentials”) to allow ALPHA and our partners to access your account data at those other financial institutions (“Account Information”) for your use.
From time to time we may request other personal information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose.
We Use and Share Your Personal Information to Provide you With Better Service
ALPHA and its affiliated companies use and disclose your personal information only as follows:
Restrictions and Monitoring of Our Partners
Any partners we work with have been selected in accordance with our security policies and practices and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
We may also use third party vendors or service providers to help us provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. We require such third parties to maintain the confidentiality of the information we provide to them.
Disclosure of Your Information to Protect our Rights, if Required by Law or for Certain Transactions
Notwithstanding the foregoing, ALPHA reserves the right (and you authorize ALPHA) to share or disclose your personal information when ALPHA determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:
Online Session Information and Use is Collected to Improve Your Experience
We may also collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our design and functionality and service.
“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. ALPHA may set and access cookies on your computer to track, gather and store preferential information about you. We encode our cookies to prevent others with whom we do not have a relationship with from being able to interpret the information stored in them.
Note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you.
Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. ALPHA, or third party service providers acting on our behalf, may use Web beacons to help us analyze usage and improve the Service.
We May Use Third Party Providers to Help Us Improve Our Service
Other Data that We Collect
We collect many kinds of data to provide and improve our service to you and to ensure compliance with all laws and regulations. This includes any information you provide to us while using our Service as well as when, where and how you:
We may combine the Personal Information we collect from you with information we collect from other sources, both offline and online.
How We Use Anonymized Data: Peer Comparisons, Research & Development
ALPHA may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner to:
Such information does not identify you individually.
Data Transfer Upon Change of Control or Sale of Assets, but Only in Accordance with this Policy
Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change of control, reorganization, bankruptcy, or asset sale. If we sell, merge or transfer any part of our business, part of the sale may include your personal information. If so, you will be asked if you'd like to stop receiving promotional information following any change of control.
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